Send your request
Email the official Trimkart support address from your registered email, or contact support using your registered mobile number.
Account and Data
Request Account Deletion
Trimkart users can request deletion of their account and eligible associated personal information using the official process below.
Verify account ownership
Trimkart may request limited information or an authentication step to confirm that you own the account.
Resolve pending obligations
Pending bookings, platform fees, salon invoices, disputes or other account obligations may need to be resolved first.
Deletion is processed
After verification and required checks, eligible account information will be deleted or anonymised.
Submit Your Request
Contact Trimkart from your registered account
Send an email with the subject “Trimkart Account Deletion Request”. Include your full name, registered mobile number, account role and reason for deletion.
Never send your OTP, password, UPI PIN, ATM PIN or complete card details with the request.
Information to include
- ✓Full name registered with Trimkart
- ✓Registered mobile number
- ✓Account role: customer, salon owner, employee or partner
- ✓Salon, employee or partner ID when applicable
- ✓A brief reason for requesting deletion
Role-Specific Processing
What happens to different accounts
Customer
Customer profile, saved preferences, favourites and eligible personal information may be deleted or anonymised.
Salon Owner
Salon owner deletion may require resolution of active bookings, employee access, unpaid invoices and salon records.
Salon Employee
Employee access can be removed while required booking and financial records may be retained in a restricted form.
Business Partner
Partner deletion may require review of pending salon applications, compensation records and active obligations.
Information that may be retained
Certain transaction, booking, payment, fraud-prevention, dispute and legal compliance records may be retained where reasonably required. Retained records will be restricted and will not be used for unrelated marketing.
Information may also remain in secure backups for a limited period before being removed through the normal backup lifecycle.