How can I book a salon service?
Download the Trimkart mobile app, choose a service and salon, select an available professional and time slot, and complete the booking process.
Trimkart Support
How can we help you?
Select the relevant support section or contact the official Trimkart support team for assistance.
01
Customer Support
Get assistance with account access, salon discovery, bookings, platform fee payments and booking status.
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02Salon Owner Support
Get help with salon onboarding, services, employees, working hours, bookings and vendor platform fees.
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03Business Partner Support
Learn about partner applications, salon onboarding, assigned targets, reports and compensation policies.
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04Salon Employee Support
Get assistance with employee login, booking acceptance, service PIN, schedules, earnings and walk-in records.
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Frequently Asked Questions
Quick answers
Does Trimkart collect the salon service payment?
Trimkart collects only the applicable customer platform fee. The salon service amount is paid directly to the salon through the payment method offered by that salon.
When are salon directions displayed?
Directions are made available after the required booking confirmation process is completed.
How can a salon join Trimkart?
An authorised Trimkart business partner can submit the salon onboarding application. The salon becomes available after verification and approval.
How can I request account deletion?
Use the Account Deletion page to review the process and submit your request through the official support channel.
Account
Account Deletion
Review the process for requesting deletion of your Trimkart account and associated personal data.
Resolution
Grievance Redressal
Learn how to report an unresolved issue through the official grievance process.
Contact
Contact Trimkart
Find the verified telephone, WhatsApp and company contact information.